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If you have a medical emergency, a critical or life threatening problem call 999.

Here are some examples of an emergency:

  • Unconsciousness
  • Difficulty in breathing
  • A suspected heart attack
  • Heavy blood loss
  • Serious injury
  • Severe burns

If you are feeling unwell but the problem is not a medical emergency, call NHS Direct Wales on 0845 46 47 or 111 if available in your area (currently available in the following health board areas - Abertawe Bro Morgannwg, Hywel Dda and Powys).  For patients' safety, all calls are recorded. Calls to 0845 46 47 from landlines are charged at a local rate but can be significantly higher from a mobile phone, please check costs with your mobile provider. Calls to 111 are free of charge.


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