Online Enquiry

Online Enquiry Feedback Form

If you have used the Online Enquiry Service please fill out this form to tell us what you think of the service. Please do not submit any enquiries through this form as we will not be able to respond, if you have another enquiry please return to the online enquiry page

How did you find out about the online enquiry service? *
Searching the internet
NHS Direct Wales 0845 46 47 telephone service
Recommendation by friend/family
Searching the NHS Direct Wales website
Recommendation by GP, Dentist, Pharmacist, Optician
Newspaper, radio, TV
Other If "other", please give further information

How would you best describe yourself? (you may tick more than one box)
Patient
Carer/Parent
Member of the public
Health Professional
Student
Academic
Other If "other", please give further information

If you are happy to, please state what topic your enquiry was about (this question is optional)

Did our response provide you with the information you were looking for or did we give advice on what to do if your enquiry was about any symptoms? *
Yes
No
Partly

If you answered "no" or "partly", please say why

Please rate your experience of this enquiry service *
Positive
Negative
Average

Would you recommend the online enquiry service? *
Yes
No

How would you like to see the online enquiry service develop further in the future?

Did you experience any accessibility issues with the Online Enquiry Service? e.g colour contrast *
Yes
No

Please say if you are *
Deaf/hard of hearing
Blind/Partially Sighted
Any other disability
Not Applicable

NHS Direct Wales is a 24hr telephone and web based health information service. To help us identify new users to the service, please say if you have used the NHS Direct Wales 0845 46 47 telephone service before? *
Yes
No

Please tell us your e-mail address ? (this is optional and helps us link your feedback to your original enquiry)

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