Online Enquiry
The Online Enquiry Service is not suitable if you are experiencing symptoms. If you or someone else is feeling ill now please call your doctor (GP) or NHS Direct Wales. There is information on medical emergencies in our Need Medical Help Now? section.
You can ask any question about health and our health information specialists will reply to your enquiry within three working days (working days do not include Fridays after 8pm or Saturdays and Sundays). If we cannot answer your question we will email you and explain why.
We can answer questions about:
Common conditions
NHS services and local support groups
Patients rights and help with health costs
Long term conditions, healthy lifestyles and much more
We cannot answer questions if:
You are unwell and have symptoms
You or the person the enquiry is about live outside of the UK
Some of the feedback we have recieved from members of the public, after they have used the Online Enquiry Service, is shown below:-
"Quick response. Make people aware this good service exists and they should use it".
"It is quite convenient and helpful for people who may be little busy in their daily work. I think online enquiry will play quite an important role in directing people who may not have time & are bit shy to discuss their problems face to face".
Before sending an enquiry you must read our Terms and Conditions of use.
To enter your Health Information Enquiry click here
