Children - how to complain about NHS Direct Wales
We know that it’s not always easy to complain but we need to know if you’re not happy with our service so that we can try and put things right: we will listen and try to help.
So, if you have used NHS Direct Wales and would like to tell us what you think about the service or make a suggestion about how we could improve it you can let us know by following the steps in our Have your say about NHS Direct Wales leaflet.
Or you can talk to us on the phone by calling 0845 4647 if you prefer.
We will always take what you say seriously and try to put things right quickly.