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About Us

What is NHS Direct Wales?

From April 2007, NHS Direct Wales became part of the Welsh Ambulance Services NHS Trust.

NHS Direct Wales is a health advice and information service available 24 hours a day, every day. Calls cost a maximum of five pence per minute from a BT landline. The cost of calls from mobiles and other networks may vary. Your service provider may charge a minimum cost per call.

You can call us on 0845 46 47 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments and local health services. For patients' safety, all calls are recorded. Calls are charged at local rates.

Personal information held about you will be treated in confidence and will not be disclosed to a third party without your permission unless under certain circumstances. In general, these relate to serious criminal offences, the protection of children and vulnerable adults.

Our website lets you learn more about your health through our A-Z encyclopaedia , and you can also search in your own time for local NHS services such as dentists, pharmacies or support groups in your area.

For any health information questions you might have, why not try our online enquiry service..  

NHS Direct Wales can help you get the right information at the right time and in the right place.

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