About Us

Using language translation service

What to do if English is not your language of choice....

If English isn't your first language, NHS Direct Wales can provide confidential interpreters, in over 120 languages within minutes of taking your call. All you need to do is state in English the language you would prefer to use and wait on the line until you are connected to an interpreter who will help NHS Direct Wales give you the health information or advice you need. That way we can make sure that both you and NHS Direct Wales are getting good quality information.

Our website also provides information in a variety of languages on how to contact the NHS Direct Wales telephone service in other languages.